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Quick Overview
- Work in the food industry (Fast Foods, Restaurants etc.)
- Work in the accommodation industry (Hotels, Guesthouses B&B’s)
- Learners can also start their own small business in the Hospitality industry.
The price includes learning manuals; ingredients and equipment; facilitation; assessment and moderation; and certification.
After learners completed the training they will have additional support from us to ensure that they have a greater chance of making a success or their new ventures. This will be for a 6-month period after training has been conducted.
- Hygiene in food preparation, cooking and storage
- Bake, fry and grill food
- Prepare fruit and vegetables for cold and hot dishes
- Prosess incoming and outgoing telephone calls
- Communicate verbally
- Provide customer service
- Provide a housekeeping service
What is Hospitality?
Right across the globe the Hospitality industry is a several billion dollar industry that mainly depends on the availability of leisure time and disposable income. Because any form of hospitality is dependent on a disposable income, training is of the utmost importance. With proper training, excellent service will be a given and the chance of repeat business is much higher. A properly trained Hospitality unit such as a restaurant or a hotel will always deliver the best service and an excellent experience to its guests.
Hospitality Training is our Service Delivery Future!
The hospitality industry is a diverse one, including a wide range of services related to food, accommodation, entertainment, and recreation. In order to work in the hospitality industry, one needs to be enthusiastic and hospitable by nature, have good communication skills and a willingness to serve others while having a passion for service excellence. The industry is also diverse enough for people to work in different areas of interest and still be employed within the hospitality industry.
How Will Participants Be Equipped?
To ensure that the participants are equipped to start a new career, we present the following two skills programmes:
- Cook: Convenience Food HSP/CkConF/2/0019
- Describe layout, services and facilities of the organisation. (US 7793)
- Maintain a safe working environment. (US 7799)
- Maintain a secure working environment. (US 7796)
- Maintain hygiene in food preparation, cooking and storage. (US 7637)
- Maintain health, hygiene and a professional appearance. (US 7800)
- Handle and maintain knives. (US 7705)
- Prepare and bake food. (US 7697)
- Prepare and fry food. (US 7664)
- Prepare and grill food. (US 7665)
- Prepare fruit for hot and cold dishes. (US 7659)
- Prepare vegetables for hot and cold dishes. (US 7660)
- Prepare cold and hot sandwiches and rolls. (US 7661)
- Prepare and boil, poach or steam foods. (US 7701)
Total Credits: 18
Theory & Demonstration Time: 7 Days
Practical Time: 15 Days
- Assistant Housekeeper HSP/AssHkr/2/0015
- Maintain health, hygiene & professional appearance. (US 7800)
- Describe layout, services & facilities of the organisation. (US 7793)
- Maintain a safe working environment. (US 7799)
- Perform basic calculations. (US 7812)
- Maintain a secure working environment. (US 7796)
- Maintain effective working relations with other members of staff. (US 11235)
- Process incoming and outgoing telephone calls. (US 7790)
- Communicate verbally. (US 7794)
- Provide a customer service. (US 7789)
- Maintain clean linen supply. (US 7657)
- Maintain housekeeping supplies. (US 7638)
- Provide a housekeeping service within designated area of work. (US 7636)
Total Credits: 37
Theory & Demonstration Time: 15 Days
Practical Time: 31 Days
The following additional programmes will also be added to equip them to start their own business:
- Bright Star Personal Development and Leadership Programme
Training will be started with module 1 of the Bright Star Personal Development and leadership programme which will assist the participants to ensure that they choose a field for their new venture that is in-line with their dreams and passion.
- Entrepreneurial Skills
A major challenge for people starting their own business is entrepreneurial skills. Most people have a professional background and professional qualifications but they lack skills in running a business. During the project we would also like to expose the participants to another 3-day course which will assist them with various business skills. Participants will walk out of this course with a completed business plan that they will be able to use to start their new business.
- Coaching and Mentoring
After learners completed the training they will have additional support from us to ensure that they have a greater chance of making a success of their new ventures.
This will be for a 6-month period after training has been conducted.
Take Home Package
The following will be included in the ‘Take Home Package’:
- Set of kitchen knives
- Chef jacket
- Guidebook on setting up your own guest house
Accreditation and Experience
Hospitality is the backbone on which the tourism industry is built in South Africa. The hospitality industry consists of a wide field of categories that include hotels, motels, guest houses, bed and breakfast, restaurants, fast food establishments, caterers, night clubs, pubs, time share and various modes of transport (airplanes, cruise liners, sightseeing trains, etc.).
Drum Beat Academy offers CATHSSETA Accredited training courses in the Tourism Hospitality Sector.
Drum Beat Academy’s training is outcomes-based. Experiential learning is utilised as the primary training technique, enabling learners to learn through personal experimentation.
Our team consists of people with expertise in practical guiding as well as assessment and facilitation.
The team members are qualified in the programmes they facilitate. The team consists of:
Assessors
Facilitators
Moderators
Designers
We’ve been training in the tourism sector since 1994 and obtained our CATHSSETA Accreditation in 2002.